Professional Administrator Needed for Client Service Position

3 days ago

Antipolo City, Calabarzon, Philippines beBeeAdministration Part time
Customer Service Administrator Role

We are seeking an experienced Customer Service Administrator to join our team in the Ipswich region.

The successful candidate will provide high-level administrative support to a team of professionals, ensuring exceptional client service and maintaining accurate records.

Key Responsibilities:
  • Manage incoming enquiries via phone, SMS, and email, providing timely responses to clients.
  • Diary management and appointment scheduling, ensuring seamless coordination with clients and colleagues.
  • Assist with accounts payable and receivable processing, maintaining accurate financial records.
  • Prepare and proofread correspondence and forms, guaranteeing professional presentation.
  • Maintain electronic records, indexing documents into the retrieval system for easy access.
  • Track client records and liaise with clients regarding required information, ensuring prompt resolution of queries.
  • Provide general administrative support, including filing and stationery management, contributing to a well-organised workspace.
Required Skills and Qualifications:
  • Previous experience in an administrative role, preferably in a professional environment such as an accounting or legal firm.
  • Excellent verbal and written communication skills, with the ability to work effectively with clients and colleagues.
  • Strong organisational ability, with attention to detail and the capacity to work efficiently under pressure.
  • Confidence using various systems and technology, including Microsoft Word and Excel.
  • Flexibility to work additional hours when required to support business needs, demonstrating a commitment to delivering results.
What's on Offer:
  • A permanent part-time role with core hours of 9:30am to 3:00pm (Monday to Friday), with flexibility to work additional hours when required.
  • On-site parking provided, offering convenience and accessibility.
  • An opportunity to join a supportive, professional team within a respected and reputable organisation, fostering personal growth and development.
How to Proceed:

Submit your application by visiting our website or contacting us directly if you have any specific questions.

We look forward to hearing from you.

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