
Security Monitoring Professional
1 day ago
Job Overview
">This position is crucial in mitigating fraud, ensuring security, and maintaining regulatory compliance across monitored properties. As a Surveillance Specialist, you will oversee live monitoring of all sites managed by our organization.
">The role involves proactive review of staff activity, clocking out employees who leave the facility during their scheduled shifts, identifying violations of law or company policy, and ensuring proper staffing coverage by initiating calls for replacement staff when absences occur. You will also ensure physical security by controlling door access at high-security facilities.
">Scheduled Responsibilities:
">- Monitor live surveillance feeds across multiple facilities
- Issue disciplinary action as needed with the approval of the HR Officer
- Identify and document unauthorized staff departures and clock out employees who leave while still punched in
- Monitor entrances/exits and provide door access for staff and approved visitors at high-security locations
- Observe for theft, physical altercations, medical emergencies, or behavioral incidents and escalate appropriately
- Watch designated areas including: medication carts, cash drawers, food supply rooms
- Track scheduled shifts and initiate calls for replacement staff when on-duty personnel are absent or do not show up
- Record all incidents, observations, and enforcement actions in a daily security log
- Notify supervisors and administrators immediately of any suspected abuse, neglect, theft, or policy violation
- Review and store footage needed for internal investigations or external reporting
Unscheduled Responsibilities:
">- Support your supervisor with work-related tasks as requested, taking initiative where possible
- Remain informed and compliant with regulations and standards, including COMAR, CARF, and other relevant governing bodies, as well as organizational policies and procedures
- Contribute to the maintenance of a safe working environment by participating in drills and safety trainings as requested
- Maintain confidentiality of all records, especially those relating to client treatment or financial information
- Participate in external and internal audits/surveys (CARF/CSA/OHCQ) as directed by the supervisor
- Contribute to quality assurance and performance improvement plans by conducting audits and activities that ensure regulatory compliance
- Respond to after-hours alerts or calls to verify and investigate security-related issues
- Assist with onboarding new monitoring tools or upgrades to surveillance systems
- Participate in periodic drills or simulations of emergency response procedures
- Test access control systems, cameras, and communication lines to ensure reliability
Competencies and Skills:
">- Strong attention to detail and excellent situational awareness
- Ability to remain calm under pressure and make quick decisions
- Familiarity with surveillance software and access control systems
- Professional communication and strong documentation habits
- High ethical standards and commitment to confidentiality
Requirements:">
- Achieve 13 AIHR certifications
- SHRM certification
- High school diploma or GED required
- Prior experience in surveillance, law enforcement, security, or residential care monitoring preferred
- Knowledge of HIPAA, mandated reporting, and basic facility operations is a plus
- Must be able to pass a background check and confidentiality agreement
We Offer:">
A competitive compensation package and opportunities for career growth and development.
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