Workplace Solutions Coordinator
4 days ago
Job Description
The Workplace Solutions Coordinator will be responsible for managing and coordinating collaboration solutions across various teams and departments.
Key Responsibilities
- Learns and becomes more familiar with the administration of collaboration solutions and SaaS Management Platforms (SMP).
- Assists with more complex duties such as monitoring servers for proper routing of mail/messages, system access, storage requirements, security, and assistance with problem resolution.
- Documents planning and development, and assists with the implementation of enhancements to collaboration solutions.
Requirements
- A Bachelor's Degree in an IT-related field.
- 4+ years of relevant experience.
Skills and Qualifications
- Developing professional expertise, applies company policies and procedures to resolve a variety of issues.
- Job complexity - works on problems of moderate scope where analysis of situations or data requires a review of a variety of factors.
- Knowledge of Google Workspace, BetterCloud, basic SMTP knowledge, and customer service skills.
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