Service Delivery Expert

1 day ago


Quezon City, National Capital Region, Philippines J-K Network Services Full time

**Job Summary**

We are looking for a highly skilled Service Delivery Expert to join our team at J-K Network Services. As a key member of our banking and finance team, you will be responsible for providing exceptional customer service and support to our clients.

The ideal candidate will have at least 2-3 years of experience in a call center environment and be able to work effectively in a shifting schedule. They will also be responsible for working together with stakeholders to address client issues and providing initial point of contact by phone for clients requiring prompt maintenance and servicing across many commercial banking product categories.

Key Responsibilities:

  • Provide exceptional customer service and support to clients
  • Work together with stakeholders to address client issues
  • Do initial point of contact by phone for clients requiring prompt maintenance and servicing across many commercial banking product categories

Requirements:

  • At least 2-3 years of experience in a call center environment
  • Able to work effectively in a shifting schedule
  • Excellent communication and problem-solving skills

Benefits:

  • HMO with 2 dependents
  • Retirement Plan
  • Medical Reimbursement
  • Insurance Coverage
  • 30 leave credits per year


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