Expert Insurance Support Specialist

18 hours ago


Pasay, National Capital Region, Philippines beBeeInsurance Full time ₱9,000 - ₱10,000
Customer Service Representative - Insurance Industry

We are seeking a detail-oriented and reliable Customer Service Representative to support our customer service operations in the insurance industry. The ideal candidate will have hands-on experience using Applied Epic and be responsible for the accurate creation of insurance certificates and binders.

This is a full-time role with a competitive salary range, and we offer a dynamic work environment with opportunities for growth and development.

Key Responsibilities:
  • Provide responsive and professional customer service via email and phone
  • Create and issue insurance certificates and binders using Applied Epic
  • Assist with policy updates, documentation, and client record management
  • Ensure timely follow-ups and task tracking within Applied Epic
  • Collaborate with team members to support client needs and compliance
Requirements:
  • Proven experience as a Customer Service Representative or in an insurance support role
  • Proficiency with Applied Epic (required)
  • Knowledge of insurance certificates, binders, and standard procedures
  • Strong communication and organizational skills
  • High attention to detail and ability to meet deadlines
  • Tech-savvy and comfortable with remote collaboration tools
Benefits:
  • Competitive salary range
  • Dynamic work environment with opportunities for growth and development
  • Chance to learn and grow with a leading organization

This role is perfect for someone who is passionate about delivering exceptional customer service and has a strong background in the insurance industry. If you are looking for a challenging and rewarding opportunity, apply now



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