
Expert Insurance Support Specialist
18 hours ago
We are seeking a detail-oriented and reliable Customer Service Representative to support our customer service operations in the insurance industry. The ideal candidate will have hands-on experience using Applied Epic and be responsible for the accurate creation of insurance certificates and binders.
This is a full-time role with a competitive salary range, and we offer a dynamic work environment with opportunities for growth and development.
Key Responsibilities:- Provide responsive and professional customer service via email and phone
- Create and issue insurance certificates and binders using Applied Epic
- Assist with policy updates, documentation, and client record management
- Ensure timely follow-ups and task tracking within Applied Epic
- Collaborate with team members to support client needs and compliance
- Proven experience as a Customer Service Representative or in an insurance support role
- Proficiency with Applied Epic (required)
- Knowledge of insurance certificates, binders, and standard procedures
- Strong communication and organizational skills
- High attention to detail and ability to meet deadlines
- Tech-savvy and comfortable with remote collaboration tools
- Competitive salary range
- Dynamic work environment with opportunities for growth and development
- Chance to learn and grow with a leading organization
This role is perfect for someone who is passionate about delivering exceptional customer service and has a strong background in the insurance industry. If you are looking for a challenging and rewarding opportunity, apply now
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