Customer Service Representative Position in Quezon City
1 month ago
StackPH is looking for a skilled Customer Service Representative to join our team at the UP-AyalaLand Technohub, Commonwealth Avenue, Quezon City.
About the Role:
As a Customer Service Representative, you will be responsible for providing exceptional customer service to clients, resolving their queries and issues in a timely and professional manner.
Key Responsibilities:
- Respond to customer inquiries and resolve issues via phone calls
- Provide product information and make recommendations as needed
- Resolve customer complaints in a fair and professional manner
- Meet or exceed performance targets and KPIs
Requirements:
- High School or Bachelor's Degree graduate
- At least 24 months of experience in BPO industry
- Proficient in communication skills, both written and verbal
- Ability to work effectively in a fast-paced environment
Benefits:
- Salary: PHP 20,000 - 24,500 per month
- Health insurance coverage
- Life insurance coverage
- Opportunities for career growth and advancement
- Paid training program
- Recognition and rewards for outstanding performance
- Night differential and monthly incentives
Why Work with Us?
At StackPH, we value our employees and offer a supportive work environment that fosters growth and development. We are committed to helping our customers achieve their goals and objectives, and we believe that our employees play a crucial role in making this happen.
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