Transformation Expert

7 hours ago

Quezon City, National Capital Region, Philippines beBeeTransformation Full time ₱800,000 - ₱1,200,000
Business Transformation Expert

Job Summary:

The Business Transformation Expert will be responsible for the identification and enablement of all process-related activities for a Procurement Process Team. The expert will independently execute or lead a team of process subject matter experts to execute process activities.

Key Responsibilities:

  • Review a client's current state processes, procedures, practices, and policies
  • Develop materials for and conduct a process workshop based on design thinking principles
  • Identify and create a list of potential robotic process automation (RPA) and other transformational opportunities
  • Identify opportunities for process enhancement through RPA. Collaborate with a client, an automation process consultant, and an IBM delivery lead to prioritize initiatives and obtain agreement on initiatives to pursue and timelines for implementation
  • Assemble and lead subject matter experts to assess feasibility of agreed opportunities
  • Provide process expertise and best practices input through all phases of transition
  • Research, identify, document, and train internal IBM teams about transformational opportunities and initiatives
  • Support sales events as needed
  • Construct a process and procedure hierarchy comprised of a list of documentation (desk top procedures) required covering all in scope services and, at a minimum, satisfying all IBM-owned activities in the Statement of Work
  • Support a client in validating process design with a broader business community
  • Draft desktop procedures, review with delivery leadership and a client, and obtain required approvals
  • Provide input to overall project plans and report status based on established cadence for both internal and external review
  • Support supplier enablement activities on new or transformed purchasing platforms
  • Support knowledge transfer activities through a train-the-trainer approach and/or on-site or remote knowledge cascades
  • Facilitate discussions between delivery and technical teams involving configuration of IBM-owned tools
  • Support all levels of testing as required (unit, integration, UAT)
  • Offer additional support as required during a hypercare period including DTP validation and updates, training reinforcement, and reporting

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