Digital Reputation Expert

1 day ago


Mandaluyong City, National Capital Region, Philippines beBeeReputation Full time ₱800,000 - ₱1,000,000
Job Title: Digital Reputation Expert

About the Role

We are seeking a skilled Digital Reputation Expert to join our team. This individual will be responsible for managing and improving our online presence across review platforms, social media channels, and forums.

The ideal candidate will have experience in online reputation management, social media, digital marketing, or community management. They should possess exceptional English writing and communication skills, as well as strong problem-solving and conflict resolution abilities.

Key Responsibilities:

  • Monitor and respond to online reviews on platforms such as Google, BBB, Trustpilot, Glassdoor, Yelp, etc.
  • Track and engage with relevant conversations on Reddit, Twitter, LinkedIn, and other social platforms.
  • Draft professional, empathetic, and brand-aligned responses to both positive and negative reviews.
  • Escalate sensitive or compliance-related issues to internal leadership before responding.
  • Generate weekly and monthly reports on online sentiment, trends, and competitor activity.
  • Work closely with leadership to ensure messaging aligns with compliance standards (FDCPA, Reg F, etc.).
  • Develop processes to ensure timely responses and continuous monitoring.

What We Offer

As a member of our team, you will have the opportunity to work with a talented group of individuals dedicated to delivering excellent results. You will also have access to ongoing training and development opportunities to enhance your skills and knowledge.

How to Apply

If you are a motivated and detail-oriented individual with a passion for online reputation management, please submit your application today.



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