Enterprise Operations Accounts Receivable Collections Specialist

6 days ago


Quezon City, National Capital Region, Philippines Avature Full time

Job Summary

We are seeking a highly motivated Senior Accounts Receivable Analyst – Collections to join our Enterprise Operations team. The successful candidate will be responsible for collecting customer accounts, providing prompt and accurate support to customers, sales representatives, field service representatives, and other company staff, as well as the accurate reconciliation of accounts receivables portfolio of approximately 500-700 accounts.

Key Responsibilities
  • Customer Communication: Responding to external and internal customer requests via phone and email in a fast-paced, highly complex environment.
  • Cash Collection: Independently collect past due invoices by contacting customers via phone, email, or portal.
  • Account Reconciliation: Independently reconcile complex accounts, support in resolving customer disputes in a timely manner by collaborating with other departments within the company regarding invoices/billings or cash applications.
  • Organizational Skills: Advanced organizational, technical, and communication skills necessary to efficiently prioritize and resolve existing customer issues and facilitate payment.


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