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Collections Finance Specialist

1 week ago

Quezon City, National Capital Region, Philippines Avature Full time

Avature seeks a skilled and experienced Senior Accounts Receivable Analyst to join our Enterprise Operations team.

This role is responsible for collecting customer accounts, providing prompt and accurate support to customers, sales representatives, field service representatives, and other company staff.

Responsibilities
  • Responding to customer inquiries via phone and email in a fast-paced, highly complex environment.
  • Collecting past due invoices by contacting customers via phone, email, or portal.
  • Reconciling complex accounts and resolving customer disputes in a timely manner.

This position requires strong organizational, technical, and communication skills to efficiently prioritize and resolve customer issues.

The ideal candidate will have experience working with SAP/CRM systems and excel in prioritizing tasks and managing multiple projects simultaneously.