
Non-Emergency Medical Transportation Specialist
24 hours ago
**Job Overview**
We are seeking a skilled professional to play a pivotal role in ensuring clients receive reliable and timely transportation services.
**Key Responsibilities**- Utilize expertise in Non-Emergency Medical Transportation (NEMT) to communicate services, procedures, and best practices effectively.
- Making outbound calls to schedule transportation appointments while addressing objections with confidence and professionalism.
- Providing outstanding service to clients by actively listening and building rapport.
- Maintaining a high level of professionalism with excellent telephone etiquette and clear English communication.
- Managing client schedules and documentation with accuracy and efficiency.
- Proven experience in the NEMT industry or related fields is essential.
- Strong verbal and written communication skills are necessary for success.
- Ability to handle objections with confidence and professionalism is crucial.
- Detail-oriented and organized individuals with a focus on meeting client expectations will thrive.
- Tech-savvy professionals comfortable using scheduling tools will excel.
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