Senior Asset Optimization Specialist

2 weeks ago

Imus, Calabarzon, Philippines beBeeRenewal Full time $100,000 - $150,000
Job Description

The Renewals Manager is responsible for the day-to-day management of assigned customer accounts. This includes working closely with sales teams, professional services, technical support, and sales operations to understand and resolve customer issues. The position focuses on recurring revenue and software asset management in assigned accounts.

  • Developing customer relationships that promote retention and loyalty
  • Ensuring accuracy when engaging with Fortune 500 procurement teams regarding CPQ quoting and license auditing

This involves a strong understanding of complex software quoting and Annual Recurring Revenue (ARR), Annual Contract Value (ACV), and Total Contract Value (TCV) Revenue Models.

Required Skills and Qualifications

To be successful as a Senior Renewals Manager, you will need:

  • 4+ years of experience in a similar role such as Customer Success Manager, Helpdesk Manager, Support Engineer, Professional Services Consultant or Sales Engineer
  • Bachelor's degree in a related field preferred
  • Knowledgeable in privilege access management and cybersecurity best practices
  • Experience with Privilege Access Service solutions like CyberArk, BeyondTrust, Thycotic, etc.
  • Comfortable interfacing directly with complex, multi-divisional, multi-geographical clients preferably at the director level
  • Ability to understand high-level technical aspects of the product, provide business and technical solutions to help customers optimize use of solution
  • Competency with Salesforce and Customer Success Management platforms
  • Excellent verbal and written communication skills
Benefits

As a valued member of our team, you can expect:

  • Meaningful work and career progression opportunities
  • A culture of innovation and collaboration
  • Competitive salaries, equity, and bonus program
  • Comprehensive benefits including medical, dental, vision insurance, pension/retirement matching, life insurance, employee assistance program, discretionary time off, and paid company holidays
  • Support for all families with paid leave for new birth, adoption, surrogacy, or foster-to-adopt primary caregivers
Culture & Values

We are passionate problem-solvers doing our part to make the world a safer place. We invest in people who are smart, self-motivated, and collaborative. Our core values guide our behaviors and success: Spirited – Trust – Respect – Ownership – Nimble – Global.

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