Remote Medical Frontline Team Member

1 week ago


Pasig, National Capital Region, Philippines beBeeReception Full time ₱4,000 - ₱6,000
Medical Receptionist Job Description

As a medical receptionist, you will play a vital role in delivering exceptional patient experiences. Your responsibilities will include:

  • Providing efficient and friendly communication to patients via phone and email.
  • Managing high volumes of inbound calls and coordinating appointments with warmth and clarity.
  • Responding to first-line inquiries and supporting patients with timely and accurate responses.
  • Responding to inbound email inquiries and making bookings across multiple practitioners and time zones.
  • Monitoring inboxes and communication channels to ensure timely responses and prioritization of urgent queries.

Key Responsibilities Include:

  • Confirming patient registration details and ensuring all required fields are complete and accurate.
  • Updating and maintaining patient information in the patient management system.
  • Coordinating follow-up appointments, recall systems, and administrative workflows that support clinical staff.
  • Ensuring documentation and correspondence are accurate and privacy-compliant.


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