Network Maintenance Professional
4 days ago
Responsibilities
- Fault Management
- Investigate transmission network bearer and customer circuit alarms generated from the Network Management and Surveillance Alarm Monitoring Systems for all types of transmission platforms deployed by PCCW Global.
- Troubleshoot customer-reported circuit faults; carry out diagnosis and testing for fault isolation and resolution.
- Maintenance and Support
- Perform 7x24x365 round-the-clock front line duties in the PCCW Global Network / Service Operations Center.
- Support first-line maintenance and fault diagnostics on network equipment faults and coordinate with Tier-2 and Tier-3 transmission engineering teams to arrange faulty equipment replacement.
- Service Restoration
- Implement changes of circuit paths to alternate routes for service restoration at PCCW Global on-net transmission network.
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