Wireless Maintenance Engineer

1 week ago


Manila, National Capital Region, Philippines Manpower Outsourcing Services, Inc. Full time

About the role

Manpower Outsourcing Services, Inc. is seeking a skilled Wireless Maintenance Engineer to join our team in Metro Manila on a contract basis. In this role, you will be responsible for the maintenance and repair of our wireless telecommunications infrastructure, ensuring seamless connectivity for our customers.

What you'll be doing

  • Maintenance of 4G/5G wireless site and site energy system; perform routine & proactive maintenance, fault locating, key event assurance, capacity management, and maintenance efficiency improvement.
  • Remote support in addressing network issues, and on-site troubleshooting support as maybe required.
  • Interface to customers' Technical team and Huawei's CSE (Customer Support Engineer).
  • Provide responses to technical issues and concerns raised by customers.
  • Handle Service Request tickets, work with CSE in resolving network issues within the contracted SLA period.
  • Review the Root cause analysis provided by CSE before presenting the report to customer.
  • Manage to locate risk and rectify according to the correct process.
  • Regularly report the progress of tasks to professional customers.
  • Monitor Key performance result of the network and provide report regularly.
  • Prepare contingency plan and topology of the supported network. Conduct network accident drill.
  • Other tasks related to maintenance as may require.

What we're looking for

  • Bachelor's degree in Electrical Engineering, Telecommunications, or a related technical field
  • 2+ years of experience in wireless network maintenance and troubleshooting
  • Proven expertise in the maintenance and repair of wireless network equipment, including cell towers, antennas, and base stations
  • Strong understanding of wireless communication protocols, radio frequency (RF) engineering, and network architectures
  • Excellent problem-solving, analytical, and critical thinking skills
  • Ability to work independently and as part of a team to meet deadlines and deliver high-quality work
  • Certification in wireless technologies (e.g., CWNA, CWNP) is preferred

About us

Manpower is a global leader in contingent staffing and permanent recruitment. Through our expertise in talent resourcing and workforce management, we provide rapid access to a highly qualified and productive pool of candidates. In this constantly shifting world, our flexible workforce solutions provide companies with the business agility needed to succeed.

Apply now for this exciting opportunity to become a Wireless Maintenance Engineer with Manpower Outsourcing Services, Inc.

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