Digital Operations Manager

22 hours ago


Bacoor, Calabarzon, Philippines beBeeOperations Full time ₱4,000,000 - ₱8,000,000
Job Title: Digital Operations Specialist

The role involves overseeing and optimizing listings on multiple platforms, including Airbnb, Booking.com, and others. Key responsibilities include preparing monthly reports on listings, revenue, commissions, occupancy, nightly rates, and booking trends.

Other duties involve analysing reservations (confirmed/cancelled), account development, and quality scores. The successful candidate will summarise insights in clear, concise reports and manage suspended listings, complaints, and appeals on Airbnb & Booking.com.

Additional tasks include resolving listing errors in Guesty, Airbnb, and Booking.com (amenities, descriptions, images, automated messages) as well as setting up and optimising new listings (content, pricing, images, co-host onboarding). All listings must be tracked in a project management tool.

The role requires designing/update floorplans, maps, and marketing creatives using various tools such as Illustrator, RoomSketcher, and Canva. Additionally, the candidate will be responsible for ordering branded assets (business cards, stickers, print materials).

Ad hoc support to senior management includes policy, price, and payment changes; creating presentations, reports, and one-off creatives is also required.

Key Requirements:
  • Hands-on experience with Airbnb, Booking.com, and ideally Guesty
  • Strong analytical and reporting skills (Google Workspace, Excel/Sheets)
  • Proven ability in listing creation, optimization, and issue resolution
  • Comfortable managing escalations, suspensions, and appeals
  • Strong multitasking and prioritization skills in a fast-paced environment
  • Proactive, detail-oriented, and resourceful
  • Experience in short-term rental property management
  • Familiarity with creative tools (Illustrator, Canva, RoomSketcher)
  • Knowledge of pricing optimization and platform integrations


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