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1 week ago
We are seeking a professional to manage client and prospect relationships in our estate planning, estate administration, and elder law practice. Ideal candidates will have strong communication skills and be proactive in their work.
Key Responsibilities- Manage daily client requests and inquiries, responding to emails and resolving issues.
- Respond to incoming messages within 1 business day.
- Perform new client intake, gathering information via phone and completing the intake form.
- Make outbound calls to schedule appointments and follow up with leads.
- 2 years of experience in the BPO industry.
- 2 years of working night shifts.
- Excellent communication and problem-solving skills.
- Work from home.
- 10 paid days off per year.
- 13th month bonus.
- Apply online.
- English grammar test.
- ALL IN Assessment.
- Initial interview via Zoom.
- Online skills test.
- Virtual interview via Zoom.
- Virtual shadow day - $25 USD.
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