Unlock Your Potential in a Thriving Customer Service Role

1 day ago


Davao City, Davao, Philippines Neks Job Philippines Full time

Company Overview

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Neks Job Philippines is a dynamic organization dedicated to empowering individuals through meaningful employment opportunities. We foster a culture of growth, where our team members can develop their skills and contribute to the success of our clients.

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Job Summary

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We are seeking highly skilled Customer Service Representatives to join our team. As a key member of our operations, you will be responsible for handling customer inquiries, resolving concerns, and providing exceptional support to ensure customer satisfaction.

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Responsibilities

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Your primary duties will include:

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  • Responding to customer inquiries via phone, email, or chat">
  • Resolving customer complaints and concerns in a professional and timely manner">
  • Providing product information, recommendations, and technical support as needed">
  • Maintaining accurate records of customer interactions and issue resolutions">
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Requirements

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To succeed in this role, you will need:

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  • A high school diploma or equivalent (old curriculum) / Senior High School diploma (new curriculum)">
  • At least one year of experience in a customer service role">
  • Excellent communication and interpersonal skills">
  • Strong analytical and problem-solving abilities">
  • Familiarity with Microsoft Office and internet browsing applications">
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Benefits

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As a valued member of our team, you will enjoy:

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  • Exciting performance bonuses and account-specific allowances">
  • Career advancement opportunities within the company">
  • Promotion potential from within">
  • Comprehensive healthcare benefits">
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Why Join Us?

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At Neks Job Philippines, we offer a supportive work environment, opportunities for growth and development, and a competitive compensation package. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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