Customer Service Representative

1 day ago


Davao City, Davao, Philippines Neksjob Full time
About Neksjob

We are a dynamic organization dedicated to delivering exceptional customer experiences. Our team is passionate about building long-lasting relationships with our clients, and we're looking for like-minded individuals to join us.

What We Offer

Competitive Salary: Our compensation package is designed to recognize and reward your hard work and dedication.

Exciting Performance Bonuses & Account Specific Allowances: We believe in motivating our team members to excel in their roles, and we offer various incentives to help you grow professionally and personally.

Career Advancement Opportunities: At Neksjob, we're committed to helping you achieve your career goals. Whether you're looking to take on new challenges or pursue specialized training, we'll provide the support and resources you need to succeed.

Job Description

Responsibilities:

  • Respond to incoming calls from customers, answering questions and inquiries with empathy and understanding.
  • Troubleshoot problems and provide information regarding our products or services, always striving to find solutions that meet our clients' needs.
  • Handle complaints in a professional manner, ensuring that each issue is resolved promptly and satisfactorily.

Qualifications:

  • A minimum of high school graduation (old curriculum) or senior high school graduation (new curriculum).
  • At least one year of experience in customer service, demonstrating a proven track record of success in this field.
  • Willingness to work full-time, including shifts, as needed.
  • Average to excellent English communication skills, enabling effective interaction with clients and colleagues alike.
  • Proficiency in computer applications and good web navigation skills, facilitating efficient task completion.
  • Willingsness to work on site.
Why Choose Us?

We're not just another company – we're a community of professionals who share a passion for delivering exceptional customer experiences. Join us, and discover a workplace where you can grow, learn, and thrive.



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