
Medical Authorization Specialist
2 days ago
Prior Authorization Role Overview
Our endocrinology practice seeks a meticulous and professional medical authorization specialist to support its day-to-day operations.
Key Responsibilities:
- Verify patient insurance coverage and obtain prior authorizations for medications, diagnostic tests, and procedures in accordance with regulatory requirements.
- Schedule appointments, follow-ups, and procedures in coordination with the endocrinology team while ensuring seamless communication with patients.
- Manage patient calls with professionalism and empathy, addressing queries and concerns in a timely manner.
- Clearly communicate with patients regarding authorizations, scheduling, and preparation requirements, ensuring they are well-informed throughout the process.
- Collaborate with physicians, nurses, and staff to maintain smooth patient flow and minimize delays, guaranteeing excellent patient care.
- Maintain accurate documentation in electronic medical records and insurance portals, adhering to industry standards and best practices.
The ideal candidate will possess:
- A minimum of 2 years' experience in medical authorization, insurance verification, or similar roles.
- Strong knowledge of insurance processes, benefits verification, and prior authorization workflows, with the ability to adapt to changing regulations.
- Excellent spoken English skills with a neutral or clear accent, enabling effective communication with patients and healthcare professionals.
- The capacity to handle a fast-paced environment and manage multiple tasks efficiently, prioritizing tasks to meet deadlines.
- Strong interpersonal skills and a patient-centric attitude, fostering a positive experience for patients and colleagues alike.
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