
Systems Optimization Expert
1 day ago
We are seeking a highly skilled Business Systems Analyst to optimize our tools, systems and workflows.
About the RoleThis is an excellent opportunity for someone who thrives on turning complexity into clarity, enabling teams through technology, and continuously improving the way we work.
Key Responsibilities- Optimize internal tools and automations to improve operational efficiency
- Improve processes and workflows to increase productivity
- Generate insights through data and reporting to support data-driven decision-making
- Support change and project execution to ensure business goals are met
- Ensure compliance and continuous improvement in all areas of operations
- Bachelor's degree in Business Administration, Operations, Data Analytics, IT, Engineering or a related field
- 2–4 years of experience in tools and systems optimization, process improvement and automation, or business systems support in fast-paced IT industry or software environment
- Proven hands-on experience configuring and improving collaboration and process tools such as Jira, Confluence, HubSpot or similar platforms
- Proven hands-on experience using reporting and analytics tools like Microsoft Power BI (or equivalent) to build dashboards, track KPIs, and generate insights
- Strong facilitation and collaboration skills to gather input, troubleshoot issues, and align diverse teams and stakeholders
- Strong written and verbal communication skills
- High attention to detail with a continuous improvement mindset
- Familiarity with automation platforms (e.g., Power Automate), AI-enhanced tools, or project coordination experience
- Project coordination or Agile project management experience
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