Current jobs related to Business Process Outsourcing Associate - Pasig, National Capital Region - Gratitude Philippines

  • Contact Center Operations Lead

    7 days ago

    Pasig, National Capital Region, Philippines NTT Business Process Outsourcing Full time

    Are you looking for a challenging role that allows you to drive operational excellence in a fast-paced contact center environment? As a Site Director, Call Center Operations at NTT Business Process Outsourcing, you'll be responsible for managing the day-to-day operations of our contact center, including overseeing the operating systems, policies and...

  • Service Quality Director

    7 days ago

    Pasig, National Capital Region, Philippines NTT Business Process Outsourcing Full time

    NTT Business Process Outsourcing is seeking an experienced leader to fill the role of Site Director, Call Center Operations. As a key member of our team, you'll be responsible for driving operational excellence in our contact center, including managing the operating systems, policies and procedures, organizational structure, and information flow.The ideal...

  • Operational Excellence Specialist

    7 days ago

    Pasig, National Capital Region, Philippines NTT Business Process Outsourcing Full time

    As a Site Director, Call Center Operations at NTT Business Process Outsourcing, you'll have the opportunity to lead a team of professionals in a fast-paced contact center environment. Your primary responsibility will be to manage the day-to-day operations of our contact center, including overseeing the operating systems, policies and procedures,...

  • Business Process IT Specialist

    5 days ago

    Pasig, National Capital Region, Philippines 1PH Outsourcing OPC Full time

    Job Title: NetSuite Technical ConsultantLocation: RemoteAbout the Company1PH Outsourcing OPC is a reputable company that provides top-notch business process outsourcing solutions. We strive to deliver exceptional results to our clients through efficient operations and cutting-edge technology.Job Description:The successful candidate will be responsible for...

  • Customer Experience Manager

    7 days ago

    Pasig, National Capital Region, Philippines NTT Business Process Outsourcing Full time

    At NTT Business Process Outsourcing, we're dedicated to delivering exceptional customer experiences. As a Site Director, Call Center Operations, you'll play a vital role in overseeing the day-to-day operations of our contact center. Your primary responsibility will be to manage the operating systems, including policies and procedures, organizational...

  • Human Resource Associate

    1 week ago

    Pasig, National Capital Region, Philippines CPI Outsourcing Full time

    Job SummaryCPI Outsourcing is seeking a Human Resource Associate to support the payroll and/or timekeeping process for assigned clients.Main ResponsibilitiesAssist in processing payroll and/or attendance computationProvide administrative support to the teamCommunicate effectively with clients and internal stakeholdersQualificationsBachelor's degree in...

  • Transitional Care Services and Management

    4 days ago

    Pasig, National Capital Region, Philippines Visaya Knowledge Process Outsourcing Corporation Full time

    Transitional Care Services and Management Smooth Patient Transitions with VISAYA KPO's Care Management Services Experience Compassion with Our Transitional Care Services Empathetic and Personalized Care Tailored to Your Needs Step into a world where care meets compassion at VISAYA KPO. Our Transitional Care Services are designed to guide patients and their...

  • Payroll Administrator

    3 weeks ago

    Pasig, National Capital Region, Philippines LINKED BUSINESS PROCESS OUTSOURCING Full time

    Payroll:-Calculate and interpret employee hours across multiple awards accurately.-Check manual timesheets for accuracy against client interpretations.-Manage payroll for allocated office locations, streamlining processes.-Liaise with sales and resource employees for missing or inconsistent information.-Process and confirm payroll to meet daily...

  • ERP Business Process Analyst

    5 days ago

    Pasig, National Capital Region, Philippines 1PH Outsourcing OPC Full time

    Company OverviewAt 1PH Outsourcing OPC, we are dedicated to providing high-quality services to our clients. Our team is passionate about helping businesses achieve their goals through innovative solutions.We are currently seeking an experienced NetSuite Functional Consultant to join our team. As a NetSuite Functional Consultant, you will be responsible for...

  • Business Process Outsourcing Associate

    2 weeks ago

    Pasig, National Capital Region, Philippines TaskUs Full time

    What We Offer: At TaskUs, we prioritize employee well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in various departments, including Total Rewards, Wellness, HR, and Diversity. We foster an inclusive environment that positively impacts the community.Job...

Business Process Outsourcing Associate

2 weeks ago

Pasig, National Capital Region, Philippines Gratitude Philippines Full time
About Gratitude Philippines
We are a leading business process outsourcing company that provides innovative solutions to clients around the world. Our team of experts is dedicated to delivering exceptional results and exceeding client expectations.

Salary and Benefits
We offer a competitive salary package that includes a monthly compensation of up to 30k, as well as a range of benefits, including flexible working arrangements and opportunities for career growth and development.

Job Responsibilities
In this role, you will be responsible for handling voice and technical inquiries from clients, providing solutions to their issues, and ensuring timely resolution. You will also be working on multiple concurrencies, including email, phone, and chat platforms.

Requirements
To succeed in this position, you must have a strong background in customer service, with at least 2 years of experience in a similar role. You should also possess excellent verbal and written communication skills, as well as the ability to work in rotating shifts (morning, mid, and night shifts).

Working Arrangements
All processes will be done remotely, including phone interviews and online assessments.