Customer Retention and Growth Specialist
7 days ago
The Sophos Global Renewals team is committed to ensuring that every customer fully realizes the value of their partnership with us through renewals and business expansion. As a Senior Manager, Renewal Sales, you'll play a critical role in driving customer retention and growth across multiple territories.
You'll lead a team of Renewal Account Managers to achieve and exceed business targets, focusing on recurring revenue/Annual Recurring Revenue (ARR) growth. You'll also collaborate with new business sales counterparts to ensure a coordinated strategic sales plan is defined and executed, enhancing the overall customer experience through this partnership.
Key Challenges- Identify and mitigate renewal risks to maximize renewal rates
- Collaborate with customer success teams and reseller partners to drive retention
- Develop and execute a coordinated strategic sales plan to achieve business targets
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Customer Retention Manager
2 weeks ago
Makati City, National Capital Region, Philippines PT&T Full timeYour Key Contributions:The Customer Retention Manager is responsible for developing and implementing strategies to enhance customer retention, satisfaction, and loyalty.This role involves leading a team of Relationship Managers, analyzing customer behavior, addressing churn risks, and strengthening client relationships to drive long-term business growth.The...
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Strategic Customer Retention Specialist
2 weeks ago
Makati City, National Capital Region, Philippines PT&T Full timeWhat We OfferAs a Customer Retention Manager at PT&T, you will have the opportunity to work with a dynamic team and contribute to the company's growth and success. You will also have access to professional development opportunities and a competitive compensation package.In addition, you will be part of a company that values customer satisfaction and strives...
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Expert in Customer Engagement and Retention
6 days ago
Mandaluyong City, National Capital Region, Philippines Metacom Careers Full timeAbout Our TeamOur sales team at Metacom Careers is dedicated to providing exceptional customer service and driving business growth through innovative solutions.Job SummaryWe are seeking a highly skilled Retention Specialist Sales Professional to join our team. This role requires an individual with advanced knowledge of sales strategies, customer engagement,...
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Usage and Retention Specialist
5 days ago
Makati City, National Capital Region, Philippines Metropolitan Bank and Trust Company Full timeA career opportunity exists for a talented individual to join our team at Metropolitan Bank and Trust Company.Metrobank Prepaid Card ProfessionalRole: Prepaid Card Marketing SpecialistAbout the Job:We are seeking an experienced marketing professional to drive the growth of our prepaid card business. The successful candidate will have a strong background in...
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Tenant Retention Specialist
1 day ago
Makati City, National Capital Region, Philippines Private Advertiser Full time**Tenant Retention Specialist**The Private Advertiser invites applications for a Tenant Retention Specialist position. As a key member of the leasing team, you will focus on developing and implementing strategies to retain existing tenants and improve overall portfolio performance.
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Account Growth Specialist
1 day ago
Makati City, National Capital Region, Philippines Private Advertiser Full timeWe are seeking an Account Growth Specialist to join our team at Private Advertiser. In this role, you will be responsible for analyzing client data to identify upselling and customization opportunities, driving account growth and retention.Main Responsibilities:Data Analysis: Analyze client data to identify upselling and customization opportunities, driving...
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Retention and Loyalty Strategist
2 weeks ago
Makati City, National Capital Region, Philippines PT&T Full timeAbout the RoleWe are seeking a highly skilled Customer Retention Manager to lead our customer-facing team and develop strategies to enhance customer retention, satisfaction, and loyalty at PT&T.The ideal candidate will have strong leadership skills, customer-centric strategies, and expertise in retention management. They will be responsible for analyzing...
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Customer Retention Director
1 week ago
Makati City, National Capital Region, Philippines Sophos Full timeAbout Our CultureSophos operates a remote-first working model, making remote work the primary option for most employees. Our people are passionate about innovation and creativity. Employee-led diversity and inclusion networks build community and provide education and advocacy. Annual charity and fundraising initiatives and volunteer days support local...
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Customer Retention Associate Manager
1 day ago
Makati City, National Capital Region, Philippines Trends Group, Inc. Full timeJob SummaryTrends Group, Inc. seeks a talented Customer Retention Associate Manager to support the sales team in driving revenue growth through strategic renewal services. The ideal candidate will possess excellent analytical and communication skills to analyze customer needs and provide solutions.The role involves working closely with the sales team to...
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Client Growth Specialist
2 days ago
Makati City, National Capital Region, Philippines Dempsy Resource Management Inc. Full timeJob DescriptionDempsy Resource Management Inc. is seeking a highly motivated Client Retention Specialist to join our team. In this role, you will be responsible for building and maintaining strong relationships with our clients, driving business growth through strategic partnerships, and ensuring exceptional customer service.Key Performance IndicatorsDevelop...
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Client Retention Specialist
1 week ago
Mandaluyong City, National Capital Region, Philippines Metacom Careers Full timeRole OverviewWe are seeking a skilled Client Retention Specialist to join our sales-focused team at Metacom Careers. This role is pivotal in retaining customers who are considering discontinuing their services.The ideal candidate will have advanced knowledge of our products, procedures, and guidelines, enabling effective communication with customers and...
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Customer Retention Specialist
1 week ago
Mandaluyong City, National Capital Region, Philippines Malcom Finance Full timeAbout Malcom FinanceWe are a dynamic and innovative fintech company, providing trusted factoring solutions for the Czech, Polish, and Slovak markets.Our mission is to create stress-free logistics for SMEs in the sector by financing their invoices efficiently. At Malcom Finance, we're passionate about making logistics smarter and more enjoyable.Purpose of the...
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Account Retention Specialist
1 day ago
Quezon City, National Capital Region, Philippines REED ELSEVIER SHARED SERVICES (PHILIPPINES) INC. Full time**About the Role:**We are seeking a skilled Account Retention Specialist to join our team. As a key member of our sales organization, you will be responsible for managing existing customer relationships, identifying cross-sell opportunities, and driving revenue growth within an assigned territory.**Key Responsibilities:**Account Analysis: Conduct thorough...
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Retention Expert
3 weeks ago
Mandaluyong City, National Capital Region, Philippines Metacom Careers Full timeRetention Expert - Sales & Customer Focused - Competitive Pay & PerksNegotiableOn-site - Mandaluyong 1-3 Yrs Exp Diploma Full-timeJob DescriptionThe Retention Specialist will be a key player in our sales-focused team, possessing advanced knowledge of our products, procedures, and guidelines. This role is pivotal in retaining customers who are considering...
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Customer Retention Manager
1 week ago
Mandaluyong City, National Capital Region, Philippines Bank of Commerce (Philippines) Full timeWe are seeking an experienced professional to contribute to our branch's success by growing deposits from new and existing customers.Job Description Highlights:Drive business growth through effective marketing strategies and excellent customer service.Manage customer relationships to ensure long-term retention and loyalty.Collaborate with colleagues to...
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Retention Specialist Sales Professional
6 days ago
Mandaluyong City, National Capital Region, Philippines Metacom Careers Full timeJob DescriptionThe Metacom Careers sales team is seeking a skilled Retention Specialist to play a crucial role in our customer retention efforts. As a key member of the team, you will possess in-depth knowledge of our products, procedures, and guidelines.This individual will be responsible for communicating effectively with customers, leveraging sales...
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Client Retention Manager
1 day ago
Makati City, National Capital Region, Philippines Private Advertiser Full timeWe are looking for a dedicated Client Retention Manager to join our team at Private Advertiser. In this role, you will be responsible for implementing client retention strategies to enhance loyalty and maximize value.Key Responsibilities:Department Target Setting: Work with the Business Development Officer – Client Relations to set department targets and...
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Sales Retention Strategist
6 days ago
Mandaluyong City, National Capital Region, Philippines Metacom Careers Full timeJob DescriptionAs a key member of the Metacom Careers sales team, the Customer Focused Growth Expert will be responsible for driving business growth through effective customer engagement and retention strategies.This individual will possess in-depth knowledge of sales techniques, customer behavior, and market trends. They will be able to analyze customer...
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Retention Program Coordinator
2 days ago
Makati City, National Capital Region, Philippines Nexus Recruitment Group Full timeJob Details:Nexus Recruitment Group is seeking a Retention Program Coordinator to join our team. The ideal candidate will have a strong background in providing exceptional customer service and coordinating retention programs.Main Responsibilities:Develop and implement retention programs to drive client loyalty and satisfaction.Provide technical support to...
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Customer Focused Growth Expert
6 days ago
Mandaluyong City, National Capital Region, Philippines Metacom Careers Full timeAbout UsMetacom Careers is a leading provider of innovative solutions that drive business growth and customer satisfaction.Job SummaryWe are seeking a highly skilled Sales Retention Strategist to join our team. This role requires an individual with advanced knowledge of sales strategies, customer engagement, and retention techniques.In this position, you...