Educational Operations Manager

3 days ago

Makati City, National Capital Region, Philippines beBeeAcademic Full time ₱900,000 - ₱1,200,000
Program Director Job Summary

This position is an integral part of a company's success by overseeing instructors, tracking student progress, and providing exceptional customer service.

  • The Program Director coordinates all aspects of the educational program to ensure seamless execution.
Key Responsibilities:
  • Coordinating instructors and staff to deliver high-quality academic services.
  • Tracking student progress and developing strategies for improvement.
  • Providing top-notch customer service to students and their families.
  • Supporting regional operations and ensuring operational excellence standards are met.
  • Managing virtual tutoring sessions and monitoring student academic progress.
  • Building strong relationships with students, teachers, and partners.
  • Conducting conferences with partner directors to review progress and adjust academic plans.
  • Other responsibilities as required by the business.
Qualifications:
  • Excellent time management, planning, and prioritization skills.
  • Ability to organize and manage multiple responsibilities effectively.
  • Professional demeanor and excellent communication skills.
  • Ability to prioritize and focus on key objectives, which may change from month to month.
  • Effective communications in virtual environments.
  • Proficient in using various communication media, including in-person, phone, and video.
  • Ability to build engagement and trust in virtual relationships.
  • Works well with others and adapts to changes in the work environment.
  • High tolerance for ambiguity and ability to acquire new skills as required.
  • Ability to engage, manage, and grow virtual relationships with customers, employees, and business partners.
Benefits:
  • Full-time opportunity with flexible working arrangements.
  • Competitive compensation package.
  • Opportunities for professional growth and development.
  • Benefits package including PTO.
Requirements:
  • Bachelor's Degree required.
  • 2-3 years of progressive career growth experience.
  • Experience working in a virtual operations and team environment.
  • Bilingual in English and Spanish beneficial.
  • Proficient in Microsoft Office and Google applications.

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