Client-Facing Resolution Professional

7 days ago


Pasig, National Capital Region, Philippines EACOMM Corporation Full time
Job Responsibilities
As a Client-Facing Resolution Professional, you will be responsible for:
  • Communicating the progress of tickets effectively.
  • Preparing timely reports and presentations on issue resolutions and client interactions.


Additionally, you will work closely with clients to resolve escalated technical issues, using strong troubleshooting skills and proactive communication to deliver an excellent customer experience. You will also have opportunities to grow and develop your skills in a dynamic, technology-driven environment.

We are looking for a self-motivated individual with a strong drive for excellence and achievement. If you are passionate about delivering exceptional customer experiences and thrive in a fast-paced environment, we want you on our team

Key Qualifications
  • Fresh graduates welcome to apply.
  • A degree in an IT-related course is required.
  • Experience in sales or customer service is a plus.


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