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Customer Experience Officer
2 weeks ago
The Customer Experience Officer will be responsible for ensuring that all customers receive exceptional service and support. This includes responding to customer inquiries, resolving issues, and promoting the bank's products and services.
- Key Responsibilities:
- Respond to customer inquiries in a timely and professional manner
- Resolve customer complaints and issues efficiently
- Promote the bank's products and services to customers
- Assist in the implementation of Business Continuity Plans (BCP)
Requirements:
- Graduate of a 4-year course
- Digitally competent
- Adept in both written and oral communication
- Passed Functional Assessment Interview
Our branches are modern and comfortable, equipped with state-of-the-art technology and amenities. We value a positive work-life balance and offer flexible working arrangements to support your well-being.
