Thailand Business Expert

2 days ago

Pasig, National Capital Region, Philippines beBeeExpertise Full time ₱800,000 - ₱1,500,000
Thai Subject Matter Expert Job

The primary role of a Thai Subject Matter Expert involves resolving operational problems and enhancing workflow efficiency. Key responsibilities include identifying and addressing problems, coaching agents to improve their skills, and evaluating agent performance.

  • Problem Resolution:

    Our team is looking for an expert who can resolve complex problems using their expertise and judgment.

  • Workflow Improvement:

    We need someone who can analyze our processes and suggest improvements to increase productivity.

  • Agent Coaching:

    An effective coach will help our agents navigate through systems and find the information they need to make informed decisions.

  • Agent Performance Evaluation:

    As part of this role, you will be responsible for identifying areas where our agents can improve and providing feedback to our management team.

Requirements
  • Languages: Native or non-native speakers of Thai are welcome to apply.
  • Communication Skills: Excellent communication skills in both English and Thai are essential for this position.
  • Education: A minimum of two years of college education is required.
  • Relocation: Willingness to relocate to Pampanga is necessary.
  • Background: While not mandatory, a background in IT would be beneficial for this role.

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