Data Privacy Expert

About Our Team

We are the leader in data privacy, automating and simplifying the creation of end-to-end privacy management programs for global organizations.

We have a team across the Americas, Europe, and Asia, helping customers worldwide demonstrate compliance, minimize risk, and build trust.

We invest in our team members' work-life balance, with paid time off, flexible working hours, and a remote work environment.

We support employees with their own industry-specific learning. We have virtual team events such as trivia games, celebrating international days, lunch 'n' learns, exercise classes, and more.

All our initiatives and employee support align with our seven core values: Customer Obsession, Fearlessness, Accountability, Collaboration, Agility, Transparency, and Effectiveness.

We encourage our employees to end each day with the question: 'Which value(s) did I demonstrate today?' We acknowledge exceptional work through semi-annual awards.

Job Overview

We are looking for an Operations Implementation Specialist to join our Global Privacy Solutions Team.

Candidates should have outstanding organizational skills, attention to detail, knowledge of various ERP systems, and passion for working in a dynamic team.

Key Responsibilities

• Primarily support the Technical Account Management Team for the implementation and setup of our clients on our products.
• Provide high-quality technical support and troubleshooting skills to ensure client success using our products.
• Acquire in-depth product knowledge quickly through hands-on experience with products and interaction with subject matter experts.
• Work actively and communicate responsively with all team members to ensure timely delivery of tasks.

Requirements

• Bachelor's Degree in Computer Science/Information Technology/Computer Engineering or related courses.
• Must have Front End Web Development experience.
• Advance knowledge on Sublime, Google Apps, Photoshop, Illustrator, GIMP, Browserstack, and others.
• Strong understanding of technological platforms, preferably online ad serving systems on desktop and mobile.
• Ability to distill complex issues into easy-to-understand recommendations that can be conveyed in writing and verbally.
• Intermediate to Advanced Knowledge of MS Office applications, especially Excel.
• Basic knowledge with Web-based technologies (HTML, FTP, cookies, web beacons, etc.).
• Strong command of standard American English grammar and usage both oral and written.
• Strong attention to detail and ability to work through complex problems using creative solutions.
• Highly motivated and self-directed.
• Ability to work effectively cross-functionally with other teams.

Preferred Qualifications

• 2-3 years of experience in online advertising, email, marketing, or software technical support.
• Functional work experience in privacy management systems.
• Understanding of data privacy management practices.
• Knowledge in various ERP systems (Netsuite, Jira, Salesforce, etc).

What We Offer

Competitive compensation.

Health, Vision, and Dental Care.

PTO Program.

Computer and Welcome Package.

Remote Work Option.

Continuing Education Program.

Opportunities to participate in philanthropic activities.

Opportunities to participate in health-focused activities - mindfulness, wellness, activity lifestyle.

Employee Referral Program.

EEO Statement

We are proud to be an Equal Opportunity Employer and committed to a diverse and inclusive workplace.

We believe that a successful organization is one that celebrates its employees for who they are, who they love, and the unique lens through which they experience the world.

We do not discriminate based on race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or other legally protected status.

We understand that our differences make us better.

They empower us to learn from each other, lean on each other, and create a product and community that models the behavior we hope to see in others.