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Customer Support Technician
2 weeks ago
Archangel Technologies, Inc. is a dynamic I.T. consulting and services organization that delivers tailored solutions to meet the unique needs of our clients.
We are currently seeking a skilled Technical Support Associate to join our team.
This role will involve providing technical support to clients, including troubleshooting problems, resolving issues, and ensuring customer satisfaction.
Key responsibilities include:
- Providing technical guidance and support
- Troubleshooting hardware and software issues
- Developing and maintaining technical documentation
- Participating in knowledge sharing sessions
Qualifications:
- Bachelor's degree in Computer Science or related field
- Excellent communication and interpersonal skills
- Strong analytical and problem-solving skills
- Ability to work in a fast-paced environment
