Senior Client Solutions Specialist

7 days ago

Makati City, National Capital Region, Philippines beBeeTechnicalConsultant Full time ₱40,000 - ₱65,000
Job Opportunity

The role of Technical Consultant plays a pivotal part in driving success for our clients, serving as a trusted technical and subject matter expert who leads discovery and prescribes technical solutions on Alida platforms.

This position requires collaboration with various teams internally and externally, focusing on client service, best practices, and project delivery. It provides an exciting opportunity to assist organizations build integrated market research programs, offering advancement opportunities within Professional Services or other functions.

Main Responsibilities:
  • Lead technical workshops and requirements gathering sessions with clients
  • Translate business needs into technical solutions, creating comprehensive implementation plans
  • Guide clients through technical decision-making processes, providing expert advice on best practices and platform capabilities
  • Design and oversee the implementation of custom dashboards and reporting solutions
  • Manage small to medium-sized technical projects, ensuring successful delivery and client satisfaction
  • Serve as the technical liaison between clients and internal programming teams
  • Provide strategic recommendations for platform optimization and integration opportunities
  • Lead solution design reviews and technical planning sessions with stakeholders
  • Ensure quality assurance standards are met throughout project implementation
Required Skills and Qualifications:
  • 5+ years of client-facing technical consulting experience
  • Strong background in SaaS platform implementation and configuration
  • Experience in leading technical workshops and requirements gathering sessions
  • Knowledge of REST APIs and system integration capabilities
  • Understanding of modern web technologies and database systems
  • Proven track record of managing relationships with enterprise clients
  • Excellence in technical problem-solving and solution design
  • Strong project management and communication skills
  • Experience with web technologies (HTML5, CSS3, JavaScript), database systems (SQL, NoSQL), API integration, AWS Serverless applications, and NodeJS is a plus
Benefits:

This role offers a unique chance to work with Fortune 500 organizations, contributing to the growth and development of their market research programs. You will have the opportunity to advance your career within Professional Services or other functions, such as Product Manager or Sales.

As a Technical Consultant, you will be part of a collaborative team that values expertise, innovation, and client satisfaction. You will have the chance to work on diverse projects, develop new skills, and take on leadership roles.

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