Social Media Reputation Expert

1 day ago

Ayala Alabang, National Capital Region, Philippines beBeeReputation Full time ₱1,500,000 - ₱2,500,000
Job Title: Social Media Reputation Expert

We are seeking a highly skilled and experienced Social Media Reputation Expert to join our team. The successful candidate will be responsible for monitoring, managing, and improving our online presence across review platforms, social media channels, and forums.

Responsibilities:
  • Monitor and respond to online reviews on various platforms.
  • Track and engage with relevant conversations on social media.
  • Draft professional responses to both positive and negative reviews.
  • Escalate sensitive or compliance-related issues to internal leadership.
  • Generate reports on online sentiment and trends.

This role ensures our brand voice is consistent, professional, and compliant with industry regulations, while strengthening our reputation through timely and thoughtful engagement.

Requirements:
  • 2+ years of experience in online reputation management, social media, digital marketing, or community management.
  • Exceptional English writing and communication skills.
  • Strong problem-solving and conflict resolution abilities.
  • Experience using ORM tools (Sprout Social, Brandwatch, Reputation.com, Meltwater, or similar).

We offer a collaborative and dynamic work environment that fosters growth and development.

Key Skills:
  • Online reputation management.
  • Social media management.
  • Content creation.
  • Conflict resolution.

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