
Cybersecurity Incident Investigator
1 week ago
This role involves monitoring and investigating security incidents on the global network, endpoints, and cloud environments to ensure timely detection, escalation, and mitigation of security threats. The ideal candidate will have a strong understanding of security processes and tools, as well as excellent communication skills to effectively collaborate with stakeholders.
The primary responsibilities of this position include:
- Investigating security incidents in a timely and efficient manner
- Developing and implementing security monitoring and response processes
- Hunting for suspicious activities and anomalies from various data sources
- FOLLOWING CRISIS COMMUNICATION PLANS FOR SECURITY INCIDENTS
- Communicating directly with data asset owners for business response plans
- SUPPORTING COMPLIANCE AUDITS (CLIENT AND REGULATORY STANDARD AUDITS INCLUDING BUT NOT LIMITED TO PCI DSS, ISO 27001, AND SOC 2 TYPE II)
- Help maintaining the SOC team performance metrics (SLAs and KPIs)
- Contributing to the effectiveness of SOC processes
The following are the key skills and qualifications required for this role:
- Familiarity with system logs and what it means
- Must display enthusiasm and interest in Information Security
- Excellent customer service skills with the ability to communicate effectively with both technical and non-technical stakeholders
- Preferred hands-on experience in Security Operations Center
- 2+ years working in Information Security field or education in place of experience
- Experience with SOC team and processes
- Knowledge and experience in SOC best practices
- Strong knowledge of SIEM and EDR monitoring incident management
- Knowledge in Firewall monitoring and incident management
- Knowledge in Cloud monitoring incident monitoring
- Knowledge in monitoring DLP alerts
- Has technical foundations on network technologies, Windows and Linux operating systems, Web application technologies and Cloud technology
- Knowledge in Threat Hunting and Forensic Analysis
- Risk Management skills
- Vulnerability Management skills is a plus
- Great attention to details, curious and inquisitive
- Team player
- Technical writing skill is a PLUS
- Experience in leading a team, lead role is a PLUS.
- Willing to work in different shifts
We offer a competitive industry salary and comprehensive benefits package that prioritizes our employees' well-being. Our commitment to a People First culture is reflected in our various departments, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs.
OthersWe invite you to explore all TaskUs career opportunities and apply through our website. At TaskUs, we put our frontline first, period. We have state-of-the-art workspaces, top-notch benefits, and some of the best teammates in the world. No matter where you are around the globe, we invest in you and your career growth. Join Us Let's change the way the world works.
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