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Field Operations Coordinator

1 week ago

Mandaluyong City, National Capital Region, Philippines Vertiv Co Full time

Field Operations Coordinator Job Summary

We are seeking an experienced Field Operations Coordinator to join our team at Vertiv Co. The ideal candidate will have excellent communication skills, be able to work independently, and possess strong problem-solving abilities.

Responsibilities

  • Process service request orders from Customer Engineers in the US and Canada.
  • Furnish quotes pertaining to Power UPS Parts products.
  • Research parts needed by field customer engineers using PD Cloud and related resources.
  • Release and ship orders, monitor shipment, and initiate communication to customers to provide updates and status of orders.
  • Resolve internal and external customer issues in a timely manner.

Requirements

  • Excellent organization and prioritization skills.
  • Fluent English written and verbal skills.