Customer Support Specialist

1 week ago

Davao City, Davao, Philippines beBeeCustomerSupport Full time $50,000 - $70,000
Job Title: Customer Support Professional

Are you a problem-solving enthusiast who enjoys building relationships and providing exceptional customer service?

  • Assist customers via online chat, email, and phone calls to resolve their issues in a timely manner.
  • Employ active listening skills to clarify customer needs and determine the best solution.
  • Ensure customers are well-informed about product usage and features.
  • Participate in creating high-quality help documentation for internal and customer use.
  • Escalate complex issues to our technical support team for prompt resolution.
Requirements:
  • Excellent communication and interpersonal skills.
  • Ability to multitask and handle multiple conversations simultaneously.
  • Basic knowledge of business and technology principles.
  • Strong analytical and problem-solving skills.
Benefits:

As a member of our team, you will enjoy a dynamic work environment that values collaboration, innovation, and continuous learning. Our company offers opportunities for professional growth and development, as well as a comprehensive benefits package.

What We Offer:
  • A collaborative and supportive team environment.
  • Ongoing training and development opportunities.
  • A competitive salary and benefits package.

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