Advanced Wifi Technical Specialist

5 days ago

Cebu City, Central Visayas, Philippines beBeeWifisupportengineer Full time ₱400,000 - ₱800,000
Job Description

We are seeking a skilled and dedicated Wifi Support Engineer to provide technical support and troubleshooting assistance for wifi-related issues.

Responsibilities
  • Provide technical support and troubleshoot wifi network issues for clients
  • Ensure the stable and optimal performance of wifi networks
  • Configure and manage wifi access points, controllers, and related network equipment
  • Perform site surveys to assess wifi coverage and identify potential issues
  • Analyze and resolve network connectivity and performance issues
  • Collaborate with network engineers and other stakeholders to integrate wifi networks with existing infrastructure
  • Stay up-to-date with the latest wifi technologies and solutions
  • Maintain documentation of network configurations, changes, and incidents
  • Provide training and technical guidance to clients and other team members
  • Conduct regular performance monitoring and reporting of wifi networks
Requirements
  • 3-5 years of experience as a Wifi Support Engineer or similar role
  • Experience with Ruckus is a must
  • Previously worked with Guestek
  • Strong knowledge of wifi technologies, protocols, and standards
  • Experience in configuring and managing wifi access points, controllers, and related equipment
  • Solid understanding of network security principles and best practices
  • Proficient in conducting site surveys and performing network troubleshooting
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Ability to work well in a team and collaborate effectively with stakeholders
  • Relevant certifications such as CWNP, CCNA Wireless, or similar are preferred
  • Bachelor's degree in a related field such as Computer Science or Network Engineering
Benefits
  • Mid-Senior level position
  • Full-time employment
  • Information Technology job function
  • Technology, Information and Internet industry
Key Skills
  • Wifi support and troubleshooting
  • Network configuration and management
  • Site survey and network analysis
  • Technical documentation and training
  • Team collaboration and stakeholder engagement

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