Releasing Staff Specialist
2 days ago
Overview:
The Releasing Staff is responsible for ensuring the smooth release of test reports to customers. This includes coordinating with various stakeholders such as receiving officers, accounting/finance officers, and section heads to ensure timely completion and payment of test samples.
Responsibilities:
- Follow company quality policies and procedures
- Responsible for releasing test reports to customers
- Ensure customer payments are completed before issuing test reports
- Coordinate status of test and billing of test samples between customer and receiving officer, accounting/finance officer, and section heads
- Update test report status in monitoring sheet
- Entertain phone calls/email inquiries from customers
- Assist receiving in coordination of scheduled witnessing of customers' samples to Steel and Concrete Section
- Ensure overall cleanliness and orderliness of releasing area
- Identify risks and report them to Section Head of department; may conduct risk assessment under supervision of Section Head
- Act professionally in workplace
Requirements:
- Graduate of any four-year course
- Ability to independently plan and organize own activities
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