Customer Service Associate

1 month ago


Manila, National Capital Region, Philippines Wbridges Manpower Corp Full time
Key Responsibilities:

Greet and assist customers with a positive attitude, ensuring exceptional customer service.

Take and process customer orders accurately and efficiently, utilizing our restaurant's systems for seamless operations.

Prepare and serve food and beverages as per company standards, maintaining a clean and safe environment for our guests.

Maintain the cleanliness and organization of the service area, dining area, and kitchen, adhering to high standards of cleanliness and sanitation.

Handle cash and credit transactions, ensuring accurate cash handling and reporting, minimizing errors and maximizing efficiency.

Collaborate with team members to ensure smooth service and operations, fostering a positive and supportive work environment.

Address customer inquiries and resolve any issues promptly, providing timely solutions and exceeding customer expectations.

Follow food safety and hygiene standards at all times, adhering to local health codes and regulations.

Assist with inventory management and restocking supplies as needed, maintaining an organized and efficient storage system.

Participate in training and development activities, enhancing your skills and knowledge to excel in your role.

Qualifications/RequirementsQualifications:
  • High school diploma or equivalent; additional hospitality training is highly valued.
  • Previous experience in a customer service or food service role is preferred but not required.
  • Strong communication and interpersonal skills are essential for success in this position.
  • Ability to work in a fast-paced environment and handle stressful situations calmly and professionally.
  • Flexible availability, including evenings, weekends, and holidays, is required.
  • Team-oriented attitude with a willingness to learn and grow within the company.


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