Human Resources Coordinator

4 days ago


Manila, National Capital Region, Philippines Q2 HR Solutions Inc. Full time

About Q2 HR Solutions Inc., a leading provider of human resources services:

We are seeking an HR Administrator to join our team. As the ideal candidate, you will possess a keen eye for detail to perform HR administrative tasks reliably and efficiently. Your role will be crucial to deliver SuccessFactors and HRMS Services to clients globally.

Key Responsibilities:

  • Maintain employee and organization information through Personnel Administration and Organization Management in HRMS.
  • Ensure the accuracy of tasks and processes being performed in Success Factors and HRMS.
  • Handle concerns and resolve cases and issues through Helix Systems.
  • Initiate escalations to relevant parties and demand improvements of tools, routines, and processes to work efficiently.
  • Liaise between COE SF Service Delivery and stakeholders.
  • Protect personally identifiable information (PII) and adhere to the COE SF & GSSC Manila Security Handbook.
  • Follow up on pending requests.
  • Coordinate or escalate concerns and issues encountered by the GFPL to concerned groups.
  • Perform Mass Upload requests in Success Factor and ensure quality of uploaded data.
  • Prepare LSMW templates for upload in HRMS and ensure quality of uploaded data.
  • Participate in customer and stakeholder meetings and governance sessions.
  • Support project implementation (coordination, data gathering, data validation, documentation, UAT/BVT).


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