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Sales Tool Helpdesk Expert

1 week ago


Taguig, National Capital Region, Philippines Jocsoncollege Full time
About Jocsoncollege

We are seeking a skilled Sales Tool Helpdesk Analyst to join our team.

Job Description

The successful candidate will provide technical support to our sales team and assist with submitting B2B contracts in our CRM system.

Responsibilities:
  1. Process incidents and requests submitted by the users on our different platforms.
  2. Provide live assistance on our chat support a few hours per week.
  3. Able to meet or exceed agreed service level targets with the client.
Requirements
  • Bachelor's/College Degree in any course
  • Fresh Grad / Entry Level specializing in Technical and Helpdesk Support or equivalent
  • Basic troubleshooting and technical skills