Business Development Associate
5 days ago
SYSGEN RPO is a leading provider of outsourcing and offshoring consulting services. We are seeking a highly motivated and results-driven individual to join our team as a Sales Specialist.
About the RoleThis is an exciting opportunity for a customer-focused professional to drive sales growth and expand our customer base. The successful candidate will be responsible for conducting outbound customer calls, researching accounts, identifying key stakeholders, and understanding customer issues and requirements.
The ideal candidate will have strong communication and negotiation skills, with the ability to build rapport with customers and close deals. They will also possess excellent knowledge of company products and services, as well as promotions and campaigns.
Responsibilities- Conduct Outbound Customer Calls: Make daily calls to prospects and customers to discuss our services and identify new business opportunities.
- Research Accounts and Identify Key Stakeholders: Use internet and social media to research accounts and identify key decision-makers, such as CEOs, IT managers, and finance directors.
- Understand Customer Issues and Requirements: Listen to customer concerns and respond promptly to their queries in a professional manner.
- Increase Sales: Upsell and cross-sell our services to existing customers, increasing revenue and driving business growth.
- Maintain Strong Knowledge of Company Products and Services: Stay up-to-date with our latest offerings, promotions, and campaigns to effectively communicate value to customers.
- Qualify Prospects into Leads: Assess prospect suitability for our services and qualify them as potential leads.
- Document All Customer Call Activities: Use Salesforce.com to record all customer interactions and maintain accurate records.
To succeed in this role, you will need:
- A college degree in any discipline.
- Intermediate Excel, Word, and PowerPoint skills.
- Demonstrated experience in direct or indirect selling to new business accounts in a hunter role.
- Familiarity with Salesforce.com.
- Availability to work during Singapore business hours.
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