IT Technical Support Specialist

13 hours ago

Davao City, Davao, Philippines beBeeITSupport Full time ₱450,000 - ₱700,000
Support Specialist Role

About Us:

We are a leading provider of IT support services, committed to delivering high-quality solutions that meet the evolving needs of our clients.

This role offers an exciting opportunity to work with a dynamic team and contribute to the success of our organization.

You will be responsible for providing technical assistance and resolving issues in a timely and professional manner.

The ideal candidate will have excellent communication skills, a strong analytical mindset, and a passion for staying up-to-date with the latest technologies.

Key Responsibilities:

  • Provide exceptional customer service and support via phone, email, or remote access
  • Analyze and resolve complex technical issues in a fast-paced environment
  • Collaborate with internal teams to ensure seamless delivery of services
  • Stay current with industry trends and advancements in technology
  • Participate in training and development opportunities to enhance skills and knowledge

Requirements:

  • Bachelor's degree in Computer Science or related field
  • Minimum 2 years of experience in IT support or related field
  • Excellent written and verbal communication skills
  • Strong analytical and problem-solving skills
  • Proficiency in operating systems, including Windows, macOS, and Linux
  • Familiarity with networking protocols, hardware, and software

What We Offer:

  • Competitive salary and benefits package
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment
  • Opportunities for career growth and advancement

Why Join Us?

We believe in fostering a culture of innovation, collaboration, and continuous improvement. Our team is dedicated to delivering exceptional results and making a positive impact on our clients and communities.

Our Values:

  • Innovation: We encourage creativity, experimentation, and calculated risk-taking to drive growth and improvement.
  • Collaboration: We foster open communication, teamwork, and mutual respect to achieve shared goals.
  • Customer Focus: We prioritize customer satisfaction, empathy, and advocacy to deliver exceptional experiences.
  • Integrity: We uphold the highest standards of ethics, transparency, and accountability in all aspects of our business.
  • Career Development: We invest in our people's growth, learning, and well-being to build a sustainable and successful organization.

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