Support Team Member

6 days ago


Manila, National Capital Region, Philippines LexisNexis Risk Solutions Full time

We are seeking an experienced Sales Support Coordinator to join our team at LexisNexis Risk Solutions. As a key member of our sales team, you will be responsible for providing exceptional support to our customers and colleagues alike.

Sales Support Coordinator Role

In this role, you will have the opportunity to work closely with our Account Managers to ensure the smooth execution of sales processes. You will also be responsible for maintaining accurate records of customer activity and communicating effectively with both internal and external stakeholders.

Your Key Responsibilities Will Include:

  • Coordinating with the Account Manager to manage ad schedules and ensure timely order processing.
  • Ensuring that materials for ad transmittal are adequate for production.
  • Recording and maintaining customer account related activity in AdWorks.
  • Providing excellent customer support through proactive communication and issue resolution.
  • Collaborating with sales and service teams to identify process improvements and implement changes.

You Will Be Successful In This Role If You Have:

  • A bachelor's degree or equivalent experience.
  • At least 3 years of experience in a similar role.
  • Excellent communication and interpersonal skills.
  • Proficiency in CRM or Salesforce systems.
  • Experience with advanced MS tools and electronic document management systems.

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