CX Solutions Manager

About the RoleWe're looking for a results-driven CX expert who can drive strategic growth and improve customer satisfaction. As a Product Manager, you will be responsible for delivering high-impact solutions that meet business objectives.Key Qualifications:Degree in Operations, Analytics, Marketing, Statistics, Economics, or a related field.In-depth...

As an SAP Sales and CX consultant, you will be part of our team of experts responsible for creating detailed blueprints, developing solutions, and providing application support for various SAP Sales, Customer Experience, and related areas.Key ResponsibilitiesProvide business, functional, and technical support on SAP Sales and CX solutionsGather requirements...

About the RoleWe are seeking an experienced SAP SD/CX Consultant to join our team. The ideal candidate will have a strong background in SAP Sales and CX solutions, with excellent technical and business skills. In this role, you will work closely with clients to understand their needs and develop effective solutions.Key ResponsibilitiesTechnical...

We are seeking an experienced Oracle Cloud CX Consultant to join our team and help organizations enhance their customer experience through the Oracle Cloud Customer Experience (CX) suite. In this role, you will be responsible for implementing and optimizing Oracle CX solutions to drive customer engagement and improve business outcomes.-Teams with key client...

Company OverviewTDCX is a pioneering digital CX solutions provider that empowers world-leading brands to achieve their customer experience aspirations.

TDCX Group helps clients achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We provide transformative digital CX solutions to world-leading and disruptive brands, enabling them to acquire new customers, build customer loyalty, and protect their online communities.As a Digital CX Specialist,...

Role OverviewWe are seeking an experienced professional to join our team as an Experience Designer - Customer Journey. In this role, you will be responsible for designing and mapping end-to-end customer journeys to ensure seamless experiences.About This RoleYour key responsibilities will include:Journey Mapping: Design and map customer journeys to identify...

Job ResponsibilitiesWe are looking for a highly skilled and experienced Travel Domain CX Operations Head to lead our Transport & Hospitality Operations. The successful candidate will be responsible for managing site-level operations and profit and loss (P&L) effectively.As part of our team, you will provide strategic and tactical operational direction to the...

About Probe CXWe are a leading provider of customer experience solutions, serving a diverse range of industries including financial services, telecommunications, and e-commerce.Our mission is to deliver exceptional customer service that drives business growth and builds lasting customer relationships. With a team of passionate and dedicated professionals, we...

About the roleProbe CX is seeking an enthusiastic Customer Service Representative (CSR) to join our team in Eastwood, Quezon City. This full-time role will involve providing exceptional customer service to our financial technology clients. As a CSR, you will be the primary point of contact for our customers, handling inquiries, troubleshooting issues, and...

We are seeking an experienced Network Support Engineer to join our IT Networks Team at Probe CX. In this role, you will be responsible for supporting and managing Probe's global enterprise network, including participating in weekly team meetings and contributing to overall team learnings.Responsibilities:Escalation point for NOC/Service Desk/EUC, other...

Location: BGC, TaguigWorking set-up: Hybrid (2x WFH per week)Working schedule: Monday to Friday (Dayshift)We're looking for:Degree in Operations, Analytics, Marketing, Statistics, Economics, or a related fieldIn-depth knowledge of Customer Experience (CX)In-depth knowledge of InsightingProficiency in CX ResearchStrong communication, leadership, analytical...

Role OverviewIGT Solutions is seeking an experienced Transport and Hospitality Operations Manager to lead our Travel Digital CX Operations. The successful candidate will be responsible for managing site-level operations and profit and loss (P&L) effectively.This role requires a deep understanding of BPO/Contact Centre operations, P&L management, people...

About UsRole OverviewAt Probe CX, we are committed to delivering exceptional customer experiences. As a Customer Experience Executive, you will be at the forefront of our efforts, handling customer inquiries and resolving issues with professionalism and poise.Key ResponsibilitiesProvide timely and courteous responses to customer inquiries via phone, email,...

As an SAP SD/CX Consultant at Stark Asia Solutions Inc., you will play a key role in designing, implementing, and maintaining SAP SD Sales Order Management solutions. Your primary responsibilities will include analyzing business requirements, developing effective solutions using SAP technology, and working closely with stakeholders to improve business...

About UsDelegate CX is a leading BPO that supports growth-minded small and medium-sized businesses in the United States. Our mission is to provide superior back-office services, helping our clients focus on their most important goals.We bring a mindset of quick response, attention to detail, and innovative ideas to all that we do for our customers. To our...

At Probe CX, we strive to provide world-class contact center solutions that exceed client expectations. To achieve this, we need dedicated professionals who share our passion for delivering exceptional service quality.Candidates should have a strong educational background, preferably a high school or senior high school diploma. Proficiency in English is...

About the Position:We are seeking an experienced Senior Manager, CXM Analytics to lead our global team of analysts in delivering high-impact customer experience insights to our clients and internal teams.Main Responsibilities:Drive innovation in speech/text analytics, customer sentiment analysis, and AI-driven insights to enhance CXM offerings.Establish and...

Probe CX seeks a highly motivated and experienced Network Support Engineer to join our IT Networks Team. This role involves participating in projects from time to time for optimization, expansion, and improvement of Probe's global enterprise network.Job Requirements:Minimum 2 years of experience working as a Network EngineerBachelors or Masters in...

SAP SD/CX Consultant Job SummaryStark Asia Solutions Inc. is seeking a skilled SAP SD/CX Consultant to work with our team. As a consultant, you will be responsible for configuring, implementing, and supporting SAP SD Sales Order Management solutions.Key Responsibilities:Develop and implement SAP SD Sales Order Management solutions.Analyze business...