Customer Service Expert Wanted

2 weeks ago

Makati City, National Capital Region, Philippines beBeeCustomerService Full time ₱150,000 - ₱250,000
Job Title

We are seeking a highly skilled Customer Service Representative to join our team. The ideal candidate will have excellent communication and problem-solving skills, as well as the ability to work effectively in a fast-paced environment.

The successful candidate will be responsible for providing quality service to customers, resolving their queries and concerns in a timely and professional manner. This includes handling customer interactions via phone, email, and other correspondence.

  • Main Responsibilities:
  • Provide exceptional customer service and support
  • Resolve customer queries and concerns
  • Handle customer interactions via multiple channels

Required Skills and Qualifications:

  • Bachelor's degree from a college or university
  • At least 1 year of experience in customer service (advantageous)
  • Fresh graduates welcome to apply
  • Excellent oral and written communication skills
  • Proficiency in Microsoft Word, Excel, and PowerPoint

Benefits:

  • Competitive salary package
  • Health and wellness benefits
  • Paid leaves
  • Government-mandated benefits
  • Opportunities for performance incentives

Training and Development:

  • Comprehensive onboarding and training programs
  • Ongoing professional development and skills enhancement opportunities

Career Progression:

  • Clear pathways for advancement within the customer service team
  • Opportunities for promotion based on performance and tenure

How to Apply:

  • Submit your application as instructed in the job posting
  • Ensure all required documents and information are provided

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