Multilingual Customer Experience Representative

1 day ago

Cavite City, Calabarzon, Philippines beBeeCustomerService Full time $40,000 - $50,000
Job Opportunity

Career Opportunities with a dynamic organization.

A great place to work, delivering exceptional customer experiences.

As part of our team, you will:
  1. Respond to customers through various communication channels while creating memorable service interactions
  2. Demonstrate strong written and verbal communication skills in alignment with brand voice
  3. Build a strong understanding of products, procedures, and resolutions for assigned brands
  4. Work collaboratively with team members to offer encouragement, provide answers, present customer insights and trends
The ideal candidate is:
  1. Passionate about delivering customer satisfaction
  2. Compassionate, detail oriented, friendly, open-minded, and eager to help people
  3. Able to learn and adapt to changing software (being tech savvy is a must)
  4. Excellent at communication - both written and verbal
  5. Able to adhere to a set schedule and be productive independently
  6. Ability to utilize multiple systems and resources to find a solution to the customer's problem
  7. Ability to adhere to strict schedule adherence (not just attendance, this includes limited unscheduled breaks, returning from scheduled breaks/lunches on time, adhering to expected handle time for calls once ramped)
  8. All agents must have a quiet workspace where they will not be interrupted or overheard
Requirements:
  • High school diploma or equivalent
  • 12+ months of contact center experience (must be within the last 2 years)
  • Ability to speak, read and write in both Spanish and English
  • Must have at least 1 year work experience as Spanish Bilingual in BPO or customer service industry
  • Language proficiency is B2.
  • For non-native speakers, a valid language certification is required.
  • For foreign nationals, Permanent Residence Identification (PR ID) is required.
  • Familiarity with CRM systems and practices. Salesforce experience is a plus.
  • Preferably with experience working remotely
  • Ability to see, talk and hear in order to communicate with others to exchange information verbally and in writing
  • Ability to perform all duties of the job while sitting and/or standing for prolonged periods of time (i.e. for the duration of an 8 hr shift)

  • Customer Experience Representative

    2 days ago

    Cavite City, Calabarzon, Philippines beBeeCustomerService Full time ₱20,000 - ₱25,000

    Customer Service RepresentativeWe are seeking a highly motivated and enthusiastic customer service representative to join our team. As a key member of our support team, you will be responsible for providing exceptional customer experiences through timely and effective communication.Key Responsibilities:Respond to customer inquiries in a professional and...

  • Multilingual Content Integrator

    16 hours ago

    Cavite City, Calabarzon, Philippines beBeeEmail Full time ₱600,000 - ₱900,000

    Email Integration Specialist Job PostThis role involves integrating, managing, and updating content across multiple platforms including WordPress and Magento websites. Key Responsibilities:Integrate multilingual content ensuring layouts adapt perfectly across languages.Collaborate with designers to extract visual/text content from Figma files.Maintain and...

  • Multilingual Customer Support Representative

    2 days ago

    Cavite City, Calabarzon, Philippines beBeeCustomerService Full time ₱100,000 - ₱120,000

    Are you looking for a new career opportunity? We have an exciting opening for a Customer Service Representative who can deliver exceptional support to our clients. As a key member of our team, you will play a vital role in ensuring that our customers receive the best possible experience.This is a challenging yet rewarding role that requires strong...

  • Exceptional Customer Experience Representative

    1 day ago

    Cavite City, Calabarzon, Philippines beBeeCustomerService Part time ₱130,000 - ₱170,000

    Job OverviewThe role of a customer service representative involves providing exceptional support to customers via various channels, fostering strong relationships through effective communication and problem-solving skills.To excel in this position, you will need to respond promptly and professionally to customer inquiries, work collaboratively with...

  • Multilingual Customer Service Professional

    1 day ago

    Cavite City, Calabarzon, Philippines beBeeBilingual Full time ₱40,000 - ₱60,000

    Job OpportunityMCI specializes in delivering tailored solutions to meet the diverse needs of clients.Our team is seeking Bilingual Call Center Representatives to provide outstanding support in both English and Spanish. Required skills include fluency in both languages, excellent communication skills, and a passion for helping others.As a Bilingual Call...

  • Customer Experience Specialist

    1 day ago

    Lipa City, Calabarzon, Philippines beBeeCustomerSupport Full time ₱550,000 - ₱750,000

    Job SummaryNulogy is a technology company that empowers collaboration and agility within the supply chain. Our software platform helps Consumer Packaged Goods (CPG) companies reduce waste, costs, and improve customer satisfaction.Main ResponsibilitiesServing customers via email and phone with day-to-day inquiries to ensure exceptional experiencesManaging...

  • Customer Service Representative

    1 day ago

    Cavite City, Calabarzon, Philippines beBeeProblemSolving Full time ₱100,000 - ₱120,000

    Customer Service Representative Job OverviewWe are seeking a skilled Customer Service Representative to support our client base. This role involves handling incoming inquiries, proactively reaching out to existing customers, and promoting new products and services.In this position, you will handle inbound and outbound calls professionally and efficiently....

  • Customer Experience Representative

    6 days ago

    Paranaque City, Calabarzon, Philippines beBeeCustomerService Full time ₱200,000 - ₱300,000

    Job Title: Customer Experience RepresentativeWe are seeking a highly skilled and dedicated Customer Experience Representative to join our team.Job Description:The successful candidate will be responsible for delivering exceptional customer service to clients via phone, email, and live chat. Key responsibilities include:Promptly responding to customer...

  • Customer Experience Representative

    2 days ago

    Cavite City, Calabarzon, Philippines beBeeTalent Full time ₱45,000 - ₱70,000

    Talent Acquisition SpecialistJob Overview:We are seeking a highly skilled and experienced Talent Acquisition Specialist to join our organization. As a key member of our customer success team, you will be responsible for managing high-volume customer contacts and communications via phone and email daily.Key Responsibilities:Manage high volumes of customer...

  • Customer Experience Representative

    2 days ago

    Cavite City, Calabarzon, Philippines beBeeCustomer Full time ₱1,800,000 - ₱3,000,000

    Remote Customer Support JobCustomer support is more than just answering questions - it's about building trust with every interaction.We're seeking friendly and tech-savvy individuals who love helping others and want to grow their careers in a fully remote environment.Key ResponsibilitiesRespond to customers via chat, email or phone in a professional...