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Bilingual Travel Agent

2 weeks ago

Angeles City, Central Luzon, Philippines SuperStaff Full time
About Us

Welcome to SuperStaff, a leading provider of customer support solutions. Our team is dedicated to delivering exceptional service to our clients, and we are looking for talented individuals to join us in achieving this goal.


Job Description

This is an exciting opportunity to join our team as a Customer Support Specialist. You will be responsible for handling customer inquiries, resolving issues, and providing excellent service to our clients.


Key Responsibilities

The successful candidate will have the following key responsibilities:

  • Handle customer inquiries and resolve any issues in a timely and professional manner.
  • Provide accurate and up-to-date information on our products and services.
  • Maintain a high level of product knowledge and stay up-to-date with industry developments.
  • Work collaboratively with internal teams to ensure seamless delivery of our services.

Requirements

To be successful in this role, you will need:

  • A degree in tourism, hospitality or a related field.
  • At least 1 year of experience in the travel/tourism industry and customer support.
  • Familiarity with flight/airline products and GDS systems (Sabre, Galileo, and Amadeus).
  • Excellent communication and interpersonal skills.
  • A proactive and results-driven approach.