Remote Senior Support Specialist

1 week ago


Biñan, Calabarzon, Philippines beBeeSupport Full time ₱45,000 - ₱50,000

We are seeking a highly skilled Senior Client Advocate to join our team. As a key member of our support team, you will provide exceptional customer service and technical support to our clients.

About the Role

This is a full-time, work-from-home position that requires a strong communicator with excellent written and verbal skills. You will be responsible for delivering timely and efficient support across chat, email, and phone.

  • Provide technical support to clients using proprietary software.

  • Analyze and troubleshoot system or process issues.

  • Document and escalate system or process issues.

  • Create and maintain helpful resources, FAQs, and knowledge bases.

What We Look For

  • Education: Bachelor's degree in Communications, Marketing, or a related field preferred.

  • Experience: At least 5+ years of relevant support experience, preferably in a SaaS company.

  • Language Proficiency: Strong verbal, written, and English communication skills.

About Us

We are a leading BPO (Business Process Outsourcing) company that helps businesses grow and scale by providing them with highly trained global talent.



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