Business Process Improvement Associate

5 days ago


Manila, National Capital Region, Philippines Maya Full time

We are seeking a highly skilled Business Process Improvement Associate to join our team at Maya National Capital Region, Philippines. As a Senior Operations Associate, you will play a key role in supporting back-office tasks by processing account adjustments and complaint resolution.

Key responsibilities include:

  • Ensuring timeliness and accuracy of adjustments

Key qualifications for this role include:

  • Graduate of any 4-year Business Course
  • With at least 1 year experience in credit card operations, especially in clearing and adjustments
  • Proficient in MS Office, particularly MS Access
  • Excellent written, oral communication, and presentation skills
  • Good analytical skills with high attention to details


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