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Business Process Improvement Specialist

1 week ago

Manila, National Capital Region, Philippines Carnival Corporation & plc Full time

Carnival Cruise Line, a global leader in the cruise industry, is seeking a skilled Business Analyst to join its team in the Philippines. As a Business Analyst, you will play a critical role in driving business process improvement projects and system enhancements that support the company's strategic objectives.

The ideal candidate will possess a strong understanding of business processes and systems, excellent analytical and problem-solving skills, and the ability to effectively communicate with stakeholders at all levels.

Key responsibilities include:

  • Executing work under the direction of Directors of CATO and VP for Crew and Travel Operations;
  • Handling process improvement and system enhancement projects, including change requests and sign-offs;
  • Conducting data gathering, analysis, and developing operational designs;
  • Providing project status updates through weekly or bi-weekly roadmap calls and identifying target completion dates;

To be successful in this role, you must have a Bachelor's Degree and 5-10 years of experience as an IT Business Analyst with a background in system projects. Strong collaborative and communication skills are essential, as well as proficiency in AWS, MS Office, and Visio.

In addition to technical skills, this role requires a commitment to promoting an ethical and compliant culture, demonstrating integrity, honesty, and respect for others, and being willing to speak up when witnessing misconduct or having concerns.