Leads Department Supervisor

11 hours ago

Manila, National Capital Region, Philippines beBeeOperationsManager Full time ₱800,000 - ₱1,200,000

As a Leads Operations Manager, you will oversee the day-to-day execution of workflows, team coordination, and administrative functions within our organization. This role ensures campaigns are delivered on time, task boards are consistently updated, and departmental performance runs smoothly.

This is a key position that requires an organized, systems-driven individual who can confidently manage a remote team in a fast-paced environment. You'll play a crucial role in maintaining efficiency, accountability, and operational structure within the department.

Main Responsibilities:

1. Department G Workflow Management

• Oversee day-to-day operations and ensure completion of all assigned tasks

• Maintain and implement operational SOPs for task execution and campaign support

• Monitor and update project management tools to track ongoing activities and deadlines

• Identify and resolve blockers that delay task execution

2. Team Leadership & Oversight

• Supervise and mentor Leads team members, including Leads Team Leaders, Coordinators, and Assistants

• Assign daily workloads, monitor completion rates, and track attendance

• Lead onboarding and training for new team members

• Conduct performance check-ins and submit evaluations to HR as required

3. Cross-Department Coordination

• Collaborate with Social Media, Content, and Chat teams to ensure timely task handoffs

• Facilitate communication flow between departments for campaign-related deliverables

• Flag operational concerns or task delays to the COO or Leads Strategic Manager as appropriate

4. Administrative Oversight & Reporting

• Verify payroll data such as attendance, deliverable completion, and daily check-ins

• Maintain department calendars, trackers, and communication logs

• Provide weekly operations updates and report on team task completion rates

• Ensure compliance with internal SOPs, security protocols, and documentation practices

Requirements:

The ideal candidate should have:

• At least 3–5 years in a managerial role, preferably in lead generation, digital marketing, or operations

• Previous experience managing a remote team, especially in a digital or marketing setting

• Experience working cross-functionally with marketing, content, and executive teams

• Familiarity with lead generation and campaign-based workflows is a plus

Skills & Tools:

The successful candidate should possess:

• Strong familiarity with project management tools (e.g., Trello, Asana, ClickUp)

• Proficiency in Google Workspace (Sheets, Docs, Drive)

• Excellent written and verbal communication skills in English

• Exceptional organizational, leadership, and time management skills

Technical Requirements:

The candidate should be able to:

• Work during EST business hours

• Have reliable internet and power backup

Schedule:

Monday to Friday, 8:30 am - 5:30 pm EST

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